Faq Page

ShapeFAQ and Hank's Corner Q's

Got questions? You’re not alone.

Home repairs, upgrades, and installs usually come with a lot of “how much?” and “how long?” questions. At HandyHawk, we believe in transparency from the first click to the final handshake. That’s why we built this FAQ section — to give you clear answers before you even book.

Whether you’re in Fort Worth or anywhere across the DFW Metroplex, we want you to feel confident in your decision. From what’s included in your booking, to how payments work, to what you can expect when Hank and the team show up — you’ll find straightforward explanations here.

If you don’t see your specific question, don’t sweat it. Just reach out through our contact form or give us a call, and we’ll be glad to help. HandyHawk is here to make home services simple, reliable, and stress-free.

We’re based in Fort Worth and serve surrounding areas including Arlington, Keller, Benbrook, and parts of the DFW Metroplex. If you're outside that range, reach out—we’ll see if Hank can make it happen.

We specialize in small to mid-sized home repairs: TV mounting, fence and gate fixes, appliance swap outs, drywall patches, painting, gutter cleaning, hardware updates, and more. You can view all services here.

Your payment reserves your time slot and ensures your job is taken seriously. We don’t double-book or overextend. Once you're on the schedule, that time belongs to you—and your tech is prepping for your job in advance.
Read the full explanation here →

No problem. Just give us at least 24 hours’ notice and we’ll move your appointment at no charge. Less than 24 hours may result in a fee, but we’re always happy to work with you.

Nope. We bring what tools we need for the job unless you’ve requested something specific or provided your own fixtures or appliances (like a wall mount or light).

Yes. Once your booking is confirmed, you’ll get the name of your technician—and you can always reach out with questions. All techs are background-checked and trained the HandyHawk way.

Sometimes. It depends on availability, but we do our best to accommodate urgent needs. If you’re in a bind, just reach out directly or select “Urgent” when booking.

Yes! We have monthly and quarterly service packages available for homeowners, landlords, and Airbnb hosts. Ask about our HandyHawk Care Plans when you book.

Yes—while we recommend using the online booking system for speed and accuracy, you can always call or text us and we’ll get you scheduled.

We show up. We follow through. And we communicate. Our system is designed to take the guesswork out of home repair—and our mascot Hank makes sure the job is done right.

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    Hank’s Corner - A few more ?'s

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    Hank says he appreciates the offer… but unfortunately, our techs can’t pay their bills with pepperoni. Secure card payment works best. 😉

    We’re used to it. Hank himself has been barked at more than a few times. We just ask that pets be safely secured—especially if they don’t like tape measures.

    Only if the argument was about uneven shelves or missing wall anchors.

    Hank stares silently from a distance with one wing folded. Just kidding. But seriously—let’s keep things smooth by handling payments upfront.

    Book A Faucet Replacement Appointment Here